Privacy Policy
Last Updated: September 26, 2026
1. Introduction
Welcome to SMS Mojo, an official Meta WhatsApp Business API SaaS platform. We are committed to safeguarding your privacy and ensuring strict compliance with Meta Platform Terms, the Global Data Protection Regulation (GDPR), and Indian IT laws.
2. Information We Collect
When you connect your WhatsApp Business Account (WABA) via Meta Embedded Signup, we collect and store:
- ✓ Meta Credentials: WABA ID, Phone Number ID, and encrypted OAuth Access Tokens.
- ✓ Business Profile Information: Business Name, Profile Picture, Address, Description, and Messaging Tier limits.
- ✓ Contact Lists & CRM Data: Phone numbers and tags uploaded by tenants strictly for authorized customer communication.
- ✓ Message Logs & Templates: Status of sent/received messages, read receipts, and Meta-approved templates.
3. How We Use Your Data
Your data is used strictly for providing our SaaS messaging services, including campaign scheduling, automated template dispatching, webhook event processing, and sender quality monitoring. We never sell, rent, or monetize customer contacts or message contents with third-party advertisers.
4. Meta Platform & WABA Data Isolation
We employ strict multi-tenant database isolation. Each tenant's WhatsApp credentials, contact lists, and message histories are fully segregated. We do not access or inspect end-customer message payloads except as necessary for technical support or compliance audits.
5. User Data Deletion & Opt-Out
You have the right to revoke our access to your WhatsApp Business Account and request complete deletion of your data at any time. To view detailed instructions or submit an immediate data deletion request, please visit our User Data Deletion Instructions page.
6. Contact Us
For questions regarding this Privacy Policy or our security practices, please contact our Data Protection Officer at:
Email: [email protected]